Frequently Asked Questions

Everything you need to know about Hood Greetings products and services.

What is the standard shipping time for orders?

Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location, usually ranging from 7-14 business days.

Can I track my order once it has been shipped?

Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.

What is your return and exchange policy?

We offer a 30-day return policy for unused and unopened items. If you receive a damaged or incorrect product, please contact our support team within 48 hours for a free replacement.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are your greeting cards printed on sustainable materials?

Yes, all Hood Greetings cards are printed on high-quality, FSC-certified recycled cardstock using eco-friendly soy-based inks.

Do you offer bulk discounts for large orders?

We do offer wholesale and bulk pricing for orders of 50 items or more. Please reach out to our sales team via the contact form for a custom quote.